Terms of Service – Dr Fiona Tassoni (USA)

Effective Date: December 2025

These Terms of Service govern the provision of health, wellness, fertility education and complementary care services by Conceiving Genesis LLC, operating as Dr Fiona Tassoni, MASc, BHSc, Doctor of Chinese Medicine.

Conceiving Genesis LLC is a Delaware limited liability company with its registered address at 16192 Coastal Highway, Lewes, Delaware 19958, USA (EIN: 32-0711078).

By accessing this website, booking services, participating in telehealth consultations, or purchasing programs or products, you agree to be bound by these Terms of Service and our Privacy Policy.

1. Scope of Services

Dr Fiona Tassoni provides complementary and integrative health services that may include Chinese medicine–informed consultations, lifestyle and nutritional guidance, fertility education, herbal recommendations, and holistic wellness support.

Services may be provided:

• Via telehealth or video consultation where appropriate
• Through online programs, educational materials, and digital content

Services are not emergency medical services and are not intended to replace care from a licensed medical doctor, obstetrician, fertility specialist, or hospital.

2. Eligibility and Client Responsibilities

To use our services, you must:

• Be at least 18 years of age, or have consent from a parent or legal guardian
• Provide accurate, current, and complete health and personal information
• Disclose all medications, supplements, treatments, and medical conditions
• Seek immediate emergency care by calling 911 if you experience a medical emergency

You are responsible for your own health decisions and for following up with appropriate licensed medical professionals.

3. Appointments, Cancellations, and No-Shows

3.1 Booking

Appointments may be booked online or through direct communication. By booking, you agree to the fees and policies in effect at the time of booking.

3.2 Cancellations

Cancellation and rescheduling policies will be disclosed at the time of booking. Failure to attend or late cancellation may result in a charge up to the full consultation fee.

3.3 Provider Changes

We reserve the right to reschedule or cancel appointments due to illness, emergencies, or unforeseen circumstances. Liability for consequential losses is excluded to the fullest extent permitted by law.

4. Fees, Payments, and Refunds

Fees are disclosed prior to booking and may change at any time. Payment is due as specified at booking.

Due to the nature of digital services, consultations, and personalized recommendations, refunds are generally not available unless required by applicable law.

5. Telehealth Services

Telehealth services rely on third-party platforms and internet connectivity. By booking telehealth, you acknowledge inherent limitations and agree to participate from a private, secure location.

6. Health Information and Privacy

We handle personal and health-related information in accordance with applicable United States privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

By using our services, you consent to the collection, storage, and use of your information as outlined in our Privacy Policy.

7. No Guarantee of Outcomes

Health and fertility outcomes vary widely between individuals. No guarantees are made regarding pregnancy, health improvements, or specific results.

8. Educational Content Disclaimer

Content provided via this website, programs, emails, videos, or materials is for educational purposes only and does not constitute medical advice. Always consult a licensed healthcare provider.

9. Limitation of Liability

To the fullest extent permitted by law:

• All implied warranties are disclaimed
• We are not liable for indirect, incidental, or consequential damages

10. Third-Party Platforms

We may use third-party platforms for scheduling, communication, payments, and content delivery. We are not responsible for their privacy or security practices.

11. Intellectual Property

All content is owned by or licensed to Conceiving Genesis LLC. Unauthorized reproduction or distribution is prohibited.

12. Changes to These Terms

These Terms may be updated at any time. Continued use constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware and applicable federal laws of the United States.

14. Contact Information

Conceiving Genesis LLC
16192 Coastal Highway
Lewes, Delaware 19958, USA
Email: fiona@fionatassoni.com
Phone: (302) 208-8393

These Terms of Service are provided for general informational purposes and do not constitute legal advice. You should obtain independent legal advice to ensure compliance with applicable laws.